We collect personal data from various lawful sources to provide our Services efficiently:
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Data you provide directly: We collect identification and contact information (such as your WhatsApp number), demographic data, location, and health data, such as symptoms, medical history, and biomarkers. Biomarkers are biological data that can include information such as blood pressure, heart rate, glucose levels, among others, that help us create a detailed medical record for your care.
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Data obtained through the use of our Services: We collect information about when payments are made through the links provided by the Virtual Assistants, as well as the necessary tax data for your doctor to issue receipts for services rendered.
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Data obtained from third parties: We collect contact information provided by third parties when necessary to offer you our Services or to complete or update your record.
With your consent, we may transfer your data to doctors who use our Virtual Medical Assistant Service, as well as to commercial partners such as laboratories, pharmacies, and hospitals, to offer you products and services related to your medical care that may be of interest to you.